We are aware that you trust Renzy with your personal information and so we are serious about our responsibilities when it comes to protecting your privacy. We have put together this policy to show you which personal information we collect when you use our website, why we collect this information and how we use this information to enhance your user experience. This will give you an understanding of the way we work.
Processing personal information – Customers or suppliers
Customers’ or suppliers’ personal information will be processed by Renzy serving the following purpose(s):
Grounds for processing aforementioned personal information:
Renzy may ask you to provide the following personal information to serve the aforementioned purposes:
Renzy will save your personal information within a secured reservation system for the purpose of aforementioned processing during the course of the agreement and 7 years after this to ensure efficient processing of any future agreement. Your personal information will also be saved for 7 years within our financial administration.
Processing personal information – Newsletter subscribers
Renzy will process Newsletter subscribers’ personal information to serve the following purpose(s):
To serve the aforementioned purpose(s), Renzy may ask you the following personal information:
Renzy will save your personal information for the purpose of aforementioned processing until you decide to unsubscribe. The option to unsubscribe will be available with every sent out newsletter.
We collect data for research and to gain more insight into our customers which enables us to tailor our services accordingly.
This website uses “cookies” (small files placed on your computer) to help analyse the use of the website. Cookies that generate information about how you use our website may be transferred to our own secured servers or to those owned by a third party. We use this information to monitor your use of the website, to compile reports about website activity and to offer other services with regard to website activity and internet use.
Most browsers are set to accept cookies by default, you can however reset your browser to refuse all cookies or to notify you when a cookie will be sent. We can however not ensure the correct functioning of features and services on our and other websites when cookies are disbaled within your browser.
Sharing with third parties
We may share your personal information with third parties if and when deemed necessary to be able to carry out the aforementioned purposes.
As an example, we use a third party in the following instances:
As a general principle, we never share personal information with any third parties without a processing agreement. As an exception, we may share personal information upon a customer’s explicit request and when deemed necessary to execute the booking agreement.
We will ensure that the necessary agreements are in place with aforementioned third parties (processors) to ensure the safety of your personal information. We will never share your personal information with any other third parties unless we are required and allowed to do so by law. For example, when police request (personal) information as part of an investigation. In this instance, we are required by law to cooperate and provide any information. We may also share personal information with third parties upon your written consent.
Questions and feedback
Electric GPS audio tours
Meer en Duin 36
2163 HC Lisse
+31 (0)252 51 40 62
Most recent date of modification: 01-01-2021